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However, with chatbots, the user is opting in to communication by contacting you first, allowing you to re-engage with them, earn their trust, and build a relationship. Why chatbots are better than email Email marketing is not going away. In fact, of companies using marketing automation take advantage of email marketing for customer acquisition and retention. According to Constant Contact, almost half the world’s population uses email, and nearly billion emails are sent every day. They also report for every $ you spend, you can expect areturn. However, the new chatbot technology provides an immediate.

Two-way communication solution via artificial intelligence that directly, and personally, reaches your Photo Editing Services  consumer. In fact, Messenger chats have a - open rate within the first hour, compared to just under for marketing emails. Some reasons experts report chatbots are more effective than email include: Security. You have no email address to sell or customer information to share without consent. When interacting with a Messenger chatbot, the customer has to initiate the contact. There is no wondering how a company got your information, or worrying about what they are or will do with it. Make purchases and send money.



Customers can purchase your product or service through a series of questions in the chat, and even enter credit card or PayPal information to make payments. Immediate. Chatbots are automated, so there’s no waiting for customer service representatives to sort through hundreds or thousands of emails to find and answer yours. You can even send and receive audio messages. Group chats. Unlike an email string with multiple recipients, which is easy to get lost in or behind on, group chats through Messenger are easy to follow and search, much like a text message conversation. You can easily follow the path of the messages, and who sends what, when. Personal and “human.